Raisin UK Cookie Policy

Updated September 2020

What is a Cookie?

Cookies are very small text files that are stored on your computer when you visit some websites. Raisin uses cookies to distinguish you from other users of our website. This helps us to provide you with a personalised experience when you browse our website and also allows us to implement website improvements.

When you first access our website, you are presented with a banner which allows you to choose which cookies and other tracking technologies you consent to. You can select “accept all”, which means you consent to the use of all cookies and tracking technologies, or you can select “reject all” which opts you out of all non-essential cookies and tracking technologies. If you change your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website. You can find out more about cookies by visiting: aboutcookies.org.

Cookies we use

Essential Cookies. These are cookies that are required for the operation of our website. Essential Cookies allow you to move around our website, use our services and its features, such as accessing logged in or secure areas. We also use these cookies to record which partner offer led you to our website and, if necessary, to be able to offer you the special partner conditions specified there. The legal basis for data processing in connection with essential cookies is the performance of a contract to which you are either a party or to take steps prior to entering into such a contract under Article 6 (1) (b) of the GDPR. The option to deactivate these essential cookies is not offered.

Analytical or Performance Cookies. These cookies help us measure how our website is doing for statistical purposes, and they can tell us what pages are popular and help to identify parts of the website that are not working correctly. We only use these analytical or performance cookies if you consent to this use via our cookie banner. The legal basis for data processing in connection with analytical or performance cookies is your consent under Article 6 (1) (a) of the GDPR.

Marketing or Advertising Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed and are used to show you adverts on third-party websites that are likely to be of interest based on what you have looked at on our website. We also use these cookies to measure the effectiveness of our campaigns or to be able to understand and bill the services of our advertising partners. We only use these marketing or advertising cookies if you consent to this use via our cookie banner. The legal basis for data processing in connection with the marketing or advertising cookies is your consent under Article 6 (1) (a) of the GDPR.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your computer or mobile device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted; these cookies enable us to recognise your end device when you return to our website. Raisin UK uses a combination of “persistent” and “session” cookies on our website.

First and third-party cookies

“First-party cookies” are cookies that belong to us and that we place on your browsing computer or mobile device. “Third-party cookies” are cookies that another party places on your browsing computer or mobile device when you visit our website and over which we have no control. You should check the third party’s website for more information about how they use cookies.

We also use cookies and similar technologies to gather information about the success of our ad campaigns and the use of our products and services. We also use third-party software to analyse traffic on our website in order to understand our customers’ needs. This software collects only anonymous, aggregate statistics and does not tie a specific visit to a specific visitor. These technologies include Google Analytics, Crazy Egg, Google Optimise, Bing Universal Event Tracking, Facebook Remarketing, Google AdWords, Hotjar, Snowplow, Taboola, LinkedIn Conversion-Tracking, Intercom, Hubspot, Inspectlet, AdUp, Outbrain, LiveChat, Captify Technologies, YouTube, Finance Ads, Adtraction.

How to manage cookies from Raisin UK

Once you have selected your cookie preferences on your first visit to our website, you can then manage your cookie preferences by clicking on “privacy settings”, found at the bottom of the webpage. This allows you to actively change your cookie preferences once you have accessed our website and on an ongoing basis. Through this link you can also view more detail around the different cookies we use along with viewing a cookie history, which details which cookies were consented to and at what time and date. Please note that if you use your browser to disable cookies, you may not be able to access secure areas of our website, and other parts of the website may also not work properly.

Changes to this Cookie Policy

Raisin UK reserves the right to revise or supplement this Cookie Policy from time to time. You should periodically review this page to ensure that you are familiar with the latest version of this Policy and to ensure that you are aware of which cookies and tracking technologies we use, and for what purposes.