Contacting Customer Services: We're receiving a large volume of calls and emails at the moment, so it is taking us longer than usual to respond to enquiries
Contacting customer services
Our Customer Services Team are currently receiving a large volume of calls and emails at the moment, so it may take us longer than usual to respond to your query. Please can we ask for you contact us by email at service@raisin.co.uk, or send us a secure message via your Raisin UK Account, to allow us to prioritise our phone lines for any vulnerable customers who need to talk to us.
We apologise for any inconvenience this may cause. If you have already contacted us, please be reassured that we will respond as soon as we are able to.
We apologise for any inconvenience this may cause.