Your online security is important to us. Keeping your personal data secure when using Raisin.co.uk and the online customer portal is our first priority.
Our site is protected by industry standard SSL Secure Sites Certificates to ensure any data you share with us is secure across our entire site. Look for the padlock displayed at the top of the screen in your address bar, this indicates that you have a secure connection with us and you can rest assured that any information you supply is encrypted and cannot be read by anyone else. You can view details of our Secure Sites Certificate here.
We always comply with the latest security standards, including:
Our firewall prevents unauthorised external access to data in our systems.
These ensure unauthorised persons cannot enquire about your data, receive it or make it readable. When submitting personal data on the internet via our website, your data is encrypted by SSL (Secure Sockets Layer). This encryption is identifiable because an ‘s’ is added to the ‘http’ of the internet address.
Your username and password are your virtual key for accessing the Raisin online customer portal. After 15 minutes of inactivity you will automatically be logged out of the portal; if you then wish to continue using the portal simply log back in again.
When opening an account, you will provide a nominated bank account. Retransfer of funds can only be made to this account.
You can find your Raisin mailbox in the secure online customer portal. Your personal mailbox stores all electronic information you receive from Raisin. We will not send security-related information to your personal email address, only to your personal Raisin mailbox as this is entirely secure. This guarantees that only you have access, and that communication cannot be accessed by third parties, since messages to and from the mailbox are encrypted. You will receive an email to your personal email address when there are new messages in your Raisin mailbox.
We are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme.
In respect of deposits, an eligible depositor is entitled to claim up to £85,000.
For further information about the scheme (including the amounts covered and eligibility to claim) please refer to the FSCS website www.fscs.org.uk.
You can confirm the full status on the Financial Services Register by clicking here.
These are Raisin UK's Terms and Conditions, upon which we intend to rely. For your own benefit and protection, please read this document carefully. It contains important information about your rights and obligations as well as limitations and exclusions that may apply to you. If there is anything that you do not understand please contact us.
Raisin UK is a registration and management portal that enables you to register your details just once in order to access multiple savings products from participating institutions. By registering with Raisin UK, you can hold and view a range of financial products in one place, simplifying the investment process and providing greater efficiency and transparency in the purchase and management of your financial products. Your Raisin UK account can hold from just one to a number of financial products, allowing you to select and monitor your portfolio.
These Terms, together with your Platform Account Application, form a legally binding contract between you and Raisin Platforms Ltd trading as Raisin UK.
Words which we define in the singular form will also include the plural and vice versa. The headings in these Terms are for convenience only and do not limit their scope.
Your acceptance of these Terms is signified by you completing and submitting a Platform Account Application for your Platform Account.